Accessing Government

There is a pretty interesting article in First Monday, Public access computing and Internet access in public libraries: The role of public libraries in e–government and emergency situations. It's really too stuffy to be readable (you could try just skimming the pull quotes to get the gist), but it illuminates one of our service areas that people who don't NEED the service rarely think about. So far, this pertains more to the Federal government than to the State or the City, but more and more, all the arms of government expect us to access them online. So what can the not-computer-literate person do? Come to the library, of course.

(P.S. "Pull quote"? We had to thrash around quite a while before we found a terrific Print Glossary that gave us the words we needed...)