Tuesday, September 06, 2011

Server & Catalog Scheduled for Maintenance

On Wednesday, September 14, our catalog server will be down for maintenance starting at 7:00 am. We anticipate it being out-of-action for the full day and should be up and running by Thursday, September 15.

How will this affect you?

All branches of the Santa Fe Public Library will be open regular hours. You will be able to check in, check out, and renew materials at any check-out desk if you have your library card. We will not be able to look up your library account by your name or birthday, and checkouts and renewals will not be permitted without your library card. You will not be able to place holds on items, nor will you be able to check your account on the online catalog.

Additionally, the catalog will be down for all patrons and staff starting Tuesday, September 13 at 8:00 pm. Reference librarians will be able to assist you in finding general locations of materials, but they will not be able to pinpoint an item's whereabouts if it isn't on the shelf. The automatic renewal phone line, 955-6987, will be down, and we will not be sending out hold notices by phone or email that day.

Our subscription databases—such as Gale, Chilton's Auto Repair Manuals, Mango Languages, Grzimek's Animal Life, LearningExpress, and Britannica Online—will not be accessible on that day. You will be able to access OneClickdigital by going directly to their site if you have already signed up for an account with them. You will be able to access most Gale databases through El Portal.

This server maintenance will result in faster searching, improvements in the online catalog, and fewer glitches in record-keeping. All your information will be safe, and we should be back to business as usual on September 15.

Thanks for your patience, and please watch this space for updates!

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