Wednesday, July 06, 2011

New Online Services

No PhonesIf you're like me and consider the telephone to be a Nineteenth Century invention best kept in museums, we're taking steps to help you out. While we've had the general contact email address, library@santafenm.gov for years, we've added two more to help you get to the right person on the first try.

If you have questions about overdue items, holds, your patron record, or lost / damaged items, you can email circulation@santafelibrary.org directly. As always, you can renew your SFPL items online or by calling the Renewal Line at 955-6987.

If you have questions about our Interlibrary Loan services, need to inquire on the status of an interlibrary loan request, or would like to renew your interlibrary loan (ILL), you can email interlibraryloan@santafelibrary.org. Also, you can now submit your requests online! Request forms are available here. You can email these requests as an attachment, or print out the forms and bring them in to any library branch. You can still call the Interlibrary Loan Department at 505-955-6720 to renew items or ask questions and still be notified by phone, email, or postcard when your ILL request arrives.

So now you can do the library business you need to do, all from the convenience of email!

Image courtesy of Roland.

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