A question we hear often when you're
placing a hold is, "How will you let me know when it's here?" You're able to choose how you want to be contacted by the library when you
apply for a library card, and you're able to change your mind by
logging in to your account on the
catalog. The library uses an automated service to send out the message that you have a hold to pick up or an overdue item to return.
Right now the three options are to be notified by email, by telephone, or by the US Postal Service, aka snail mail. In our humble opinion, email is the far superior option. It's nearly instant, much more detailed, and doesn't depend on the post office's backlog or your voicemail settings. Just make sure to add
SFPLCIRC@yahoo.com to your address book so your email account doesn't think it's spam.
When you login to your account, you can click
"Update Account" if you'd like to change how we notify you, update your email address, or change your pickup location for holds. You can change your mailing address or phone number at any checkout desk, and you'll need proof of address to change your mailing address. If you want more information about this, we have a
Library Notices section on our
News page.
If you need to contact the library and prefer email, you can use our general email address,
library@santafenm.gov. Also, this year we have
two new email addresses. One is for circulation at
circulation@santafelibrary.org. Please use this email address instead of
library@santafenm.gov for questions about overdue or returned books, holds, and for all questions regarding your account. There's also one for interlibrary loan questions:
interlibraryloan@santafelibrary.org. When you fill out an
interlibrary loan form, you can also choose how you want to be contacted, by email, phone, or snail mail.
Of course, we're always thrilled when you pay us a visit at any of the
3 branches, and you can give us a call to inquire about your holds or ask us any other questions. Just don't
flag us down with
semaphore, or expect hold delivery by
carrier pigeon, because that might result in a really, really long delay.
Semaphore image from the
Australian National Botanic Gardens.
The post originally scheduled for today had to be yanked at the last minute due to technical issues. Since I know a day without 
Vanity,the Eloise of the Cat World, produced two classics, 
Saturday, September 24
Since I've subscribed to the 
The most recent resource to inspire this collegial envy is 
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